Return Policy
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, you have 30 days from the date of delivery to request a return.
To be eligible for a return, the item must be:
- In its original packaging
- Unworn or unused, with tags attached
- Accompanied by the original receipt or proof of purchase
Please note that a 20% restocking fee will apply to all returns.
Return Process:
- To initiate a return, please contact our customer support team at exoduselectricsales@gmail.com
- Upon approval of your return request, we will provide you with a return shipping label and instructions on how to send the item back to us.
- Returns must be sent to the designated return address, and items sent back without prior approval will not be accepted.
Shipping Costs: Return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.
Refunds: Once your return is received and inspected, we will process your refund to your original payment method within 72 hours. Refunds will be issued minus the 20% restocking fee.
If you have any questions, feel free to reach out to our customer support team.